What is the "Use UPnP Port Mapping" in "Advanced Settings"?

The setting is disabled by default. If the UDP communication is blocked by your router and you enable the setting, the network can be stabled.

Note: When you'd like to use the UPnP Port Mapping in iOS 14 or later, go to "Settings" on the device > "SkyPhone" > Enable access to "Local Network." If the access is disabled, it is possible that you cannot start calling correctly.

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<SkyPhone User Support Summer Holiday Closing>

The SkyPhone User Support will be closed during the following time.

Holiday Closing Time: From Wednesday, December 28, 2022 To Wednesday, January 4, 2023 (JST)
Unavailable Services: User support services (including our responses to your inquiries)

Please note that you'll be responded on January 5 (JST) or later if you contact us after 1:00 PM on December 27 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.

Thank you for your understanding and cooperation.

If you need our support, click here to contact us.

SkyPhone User Support

Contact Form

Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays

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