When you've changed your SIM, your SkyPhone number will not be changed. However, if you reinstall the app or delete the app data and launch the app with the new SIM, your SkyPhone number will be changed.
Note: You cannot switch back to your old SkyPhone number once your SkyPhone number is changed.
<SkyPhone User Support Summer Holiday Closing>
The SkyPhone User Support will be closed during the following time.
Holiday Closing Time: From Wednesday, December 28, 2022 To Wednesday, January 4, 2023 (JST)
Unavailable Services: User support services (including our responses to your inquiries)
Please note that you'll be responded on January 5 (JST) or later if you contact us after 1:00 PM on December 27 (JST).
You can continue using SkyPhone as usual while our user support services are unavailable.
Thank you for your understanding and cooperation.
If you need our support, click here to contact us.
Business hours to reply to your message: Monday to Friday 10:00 AM to 5:00 PM (JST), except for national holidays